/record
The record
Eleven years at one company.
Took sales over in 2016 at one office with two reps and $1.5M. Nine offices and 27 reps across five states now.
Southern National Roofing
DEC 2014 — PRESENTSVP, Head of Sales & Growth · Sales Director
Formerly ReNew Home Designs; rebranded during tenure. In-home, one-call-close residential home improvement across the Southeast and Mid-Atlantic.
- Stabilized close rate in the low 40s and collapsed the performance variance between reps and between offices.
- Expanded gross margin 14 points through pricing discipline, process enforcement, and financing optimization that cut dealer-fee cost from 7.6 to 2.6 percent of contract value.
- Built the enforcement layer that made adherence hold across distance: mandatory call recording, required submission of every no-sale, and AI-assisted audit against our own scripts. Adherence moved from 60-70 percent to above 90.
- Developed the entire management layer out of reps I hired and trained. Every sales manager, the head of marketing, the head of installations, the head of recruiting and ten recruiters, the head of confirmations.
- Grew average contract value 58 percent and price per square 26 percent while holding cancel rate steady through a full channel shift.
- Moved demand from 89 percent door-to-door to a 50/50 mix in 14 months, standing up lead aggregation from zero to $250K a month and a confirmer call center.
- Built recruiting as a throughput system for high-churn field roles: applicant tracking, defined funnel stages, group hiring events, show-rate tracking, and a weekly training start cadence.
- Governed expansion on stability thresholds rather than ambition. No new office opened until existing locations sustained 50 demos and $300K net per month.
The Coca-Cola Company
2006 — 2009Brand Manager, Coke Zero
- Co-managed the fastest-growing beverage in the United States, a 100 million case and $300M+ business, with volume up more than 30 percent in each of two consecutive years.
- Set strategy for and led a $20MM NASCAR property activation. Created the Coke Zero 400 at Daytona and launched the first Coke Zero Super Bowl spot.
- Ran a $1MM event sampling program that delivered 10 million samples nationally.
Black & Decker
2001 — 2007Market Manager · Brand Manager · Interactive Marketing Manager
- Grew a $26MM territory across 31 Home Depot stores in three states by 20 percent.
- Marketed portfolios over $60MM each and launched a brand concept-to-retail that hit a record $100MM top line, securing end-cap real estate for twelve months.
- Launched ecommerce for Walmart.com and Amazon.com, taking dot-com revenue up tenfold.
Michael Phelps Swim School
2009 — 2014Chief Revenue Officer, Global Licensing
- Built the licensing business and its operating foundation from zero, scaling to 146 locations across 34 countries.
- Spent four weeks on the ground in Mumbai opening the India market.
Towson University
1999BS, Business Administration and Finance
- Highest honors. 4.0.
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